Alcatel-Lucent

Corporate Responsibility

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diversity

Fostering dialogue

Internal communication and Dialogue

We strongly believe that our business success depends on building the strongest possible commitment from our workforce. This kind of commitment requires a profound, ongoing exchange between employees and management to ensure broad dedication >>>

to the Group's strategic goals and a shared understanding of how each employee can contribute to those objectives.
We are currently updating our approach to performance management to reinforce the role of people managers and nurture on ongoing dialog between managers and employees. The goal is to ensure that all Group managers have the skills, tools and information needed to drive a less formal but continuous and structured exchange with employees at all levels of the organization.

To support dialogue and communication, we have deployed the latest generation of communications tools throughout the Group.

  • Our Web 2.0 service platform is accessible in all countries where we are present. More than half of the Group population actively uses its social media functions to discuss, blog and comment.
  • Launched in March 2010, Engage is a social networking platform that enables employees to collaborate in real time by sharing insights, links and documents. As part of the launch process, informational Cafe Engage sessions are being held in locations around the world.
  • A series of 'Power Hours' and other informative regional webcasts support interdisciplinary education and provide an opportunity for employees to virtually meet people across the organization.

In addition to Group-level and regional initiatives, local HR and communications specialists sponsor a range of activities. In Brazil for example, ALu-TV was launched in 2010 to provide local and corporate news 'at a glance' on TV monitors placed throughout facilities.

52,000 employees collaborate in real time through a social networking platform.

Restructuring for profitability

During 2010, Alcatel-Lucent France initiated an ambitious program of repositioning and redistributing industrial activities. The goal of the so-called Site Identity Project is to reinforce our R&D and industrial capabilities. >>>

Alcatel-Lucent French also launched a voluntary workforce reduction plan in 2010. To help ensure the success of both of these initiatives, about 10 works council and 15 negotiating sessions were held over the course of the year. A meeting between senior management and union leaders was held in November to review 2010 reorganizations and restructuring moves.

Collective bargaining

More than 68% of Alcatel-Lucent employees are covered by collective bargaining labor agreements. Discussions concerning organizational changes are managed on a regional or country basis; >>>

all workforce reductions are carried out with great care for the individuals involved and in full compliance with local rules and regulations. Numerous consultations took place in 2010.

European committee
Alcatel-Lucent is committed to fostering an open dialogue with employees on important decisions directly affecting them.
The Alcatel-Lucent european committee (ecID) is a dialogue body where senior management and european employee representatives can share views. The committee is composed of 30 members, of whom five make up a liaising committee, including representatives from Belgium, France, Germany, Italy and Spain. France is also in charge of the secretariat of the committee. The European committee meets at least twice a year depending on Alcatel-Lucent's news. In 2010, the European committee met in March and October; an intermediate meeting with the liaising committee took place in July. The ECID was renewed for two years in 2009, when new members from Romania were added. In France, a Group-level committee representing unionized employees (Comité de Groupe France) has been operating since 1981. Composed of 30 trade union representatives, the committee meets at least twice a year (generally in June and December), depending on events. Like the European Committee, the membership in the French Committee was renewed for two years in 2009. During the final quarter of 2010, all Alcatel-Lucent companies and subsidiaries in France held elections to worker councils and the French Group Committee was renewed at this occasion based on the results of these elections.