Enriching Communications: Articles

Trends: Identifying New Customers and Markets
New techniques to uncover your customers' unmet needs and develop targeted services that address them.

Read Article

Trends: Is "For Free" the New Paradigm for Success?
The Internet has altered the perception of value. With innovative business models, service providers can profit, even when services are "free".

Read Article

CIO Perspective:
The Changing Role of IT
in Telecom
IT leaders will play a critical role in the transformation of the service provider industry.

Read Article

Early Movers in Mobile TV are Poised to Capture a Burgeoning Market
A look at how trendsetting operators are successfully launching mobile TV services.

Read Article

To learn more about other customers Navigating the Transformation, read our selection of press releases.

Read Now

Lessons from Experience: Key Considerations in Bridging Business and Technology Transformation
An integrated approach
to business and network
transformation separates modernizers from comprehensive business transformers.

Read Article

Successfully Transforming Support Systems
Examining the journey to truly optimized OSS/BSS. What service providers need to include with their changing strategies and infrastructures.

Read Article

Optimizing Payment Infrastructure to Maximize Subscriber Yield
Transforming the payment chain removes obstacles that currently limit the ability to quickly address hyper-market needs.

Read Article

Unlocking the Value of Intangible Assets - Raising Top Line Revenue with New Business Models
Drive new business by creatively leveraging intangible assets such as user profile, presence, location and credit history.

Read Article

Enabling the Multi-screen Experience
Multi-screen service delivery will reshape the communications and entertainment industries, driving growth by seamlessly enabling anywhere, anytime consumption.

Read Article

Cashing in on the Media Long Tail
Capitalize on the emerging media trends and understand how to develop a profitable, sustained and differentiated content offering.

Read Article

Content Delivery Networking by IPTV Operators Paves the
Way for High Quality
Internet Video
Enabling carrier-grade Internet video that consumers will enjoy on their big TV screens.

Read Article

IP Communications and Messaging Innovation
for New Revenues
See how service providers are transforming offerings to gain a leading role in the web environment with IT technology evolution trends.

Read Article

Generate New Advertising Revenue by Leveraging Network and Subscriber Intelligence
How to use network and consumer knowledge to create targeted advertising options that advertisers really want to buy.

Read Article