New services and applications have opened the floodgates for new end user services -- changing the way value is perceived, created, managed and monetized. The convergence of communication networks, the Internet and entertainment is enabling new opportunities, such as delivering content and services on multiple screens, and streamlining operations.

What are the critical factors for successfully navigating this period of rapid transformation?

Innovation is critical to success. Only those who actively introduce new methods, ideas, and create opportunities to monetize value, will prosper in the converging industry. Standing still is not an option.

This edition of Enriching Communications is dedicated to providing practical business perspectives to help you exceed your business goals in the converging marketplace and realize the benefits of profitable innovation.