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Volume 3: Issue 1 | View Articles


Trends: Transforming Megatrends into Mega Opportunities
In responding to key megatrends, organizations need to carry out a broad-range assessment of their communications strategies.
 


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Trends: Fostering Open Innovation in The Dynamic Enterprise
Organizations that overcome a variety of barriers can foster innovation and process improvement to derive a powerful competitive advantage.
 


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Trends: Connected Knowledge – Connecting the Brains of the Enterprise in Real Time
Organizations become Dynamic Enterprises by using "search, find, connect" anywhere, anytime, via any device.
 


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Market Perspective: Context-aware Communications for Competitive Advantage
Integration of information about people's location, availability, knowledge and device choice is enabling context-driven communications.

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Case Study: Hampshire Hotels & Resorts – A Dynamic Hospitality Enterprise
Learn how this enterprise is saving millions while enhancing customer experience in a highly competitive and global hospitality industry.

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Case Study: Annecy Hospital Upgrades to State-of-the-art Communications Infrastructure
In-room terminals provide access to unified files for enhanced patient services.

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Case Study: A1 Lofts Creates Networked CRM Solution to Manage Growth
A high growth construction company taps new networking and open source technologies to support rapid expansion – holding the line on costs.

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CIO Perspective: Business Transformation and the Role of Strategic CIO Leadership
The role of CIOs is changing, as they fulfill an even more proactive role in corporate strategy development.

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The Growing Role of IT Departments in Corporate Green Strategies
For enterprise CIOs to play a strategic role in climate change programs they need to understand the issues and how to use technology to add value.
 


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Transforming the Face of Customer Service
An incremental approach to transforming the customer experience using a framework that defines exceptional service in four dimensions.

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Managed Unified Communications: Empowering Dynamic Enterprises
Strengthen service provider position in high value enterprise market and boost employee productivity with managed unified communications.

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Building Enterprise and Service Provider Partnerships with Managed Communications
Enterprises can focus on their core business by leveraging managed communications from service providers.

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Protecting Citizens and Critical Services with Broadband Communications Solutions
Carrier-grade and interoperable solutions ensure that all agencies receive critical multimedia communications.
 


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Energy Transformation Technologies
Evolving energy technologies drive the need for a cohesive communications strategy.

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User-centric Security and The Dynamic Enterprise
A user-centric approach to security offers improved productivity, facilitated regulatory compliance and lower total cost of ownership.

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