Conversations have come a long way from just voice. Today, multimedia and social media conversations play huge roles — at home and at work.
With live video, consumer and enterprise customers can use their PC, tablet, television or mobile phone to share their lives and strengthen relationships. Picture it:
But today's conversations are fragmented. Separate networks, devices, contact lists and applications make it hard for people to connect, share and organize their conversations. The experience is not consistent. It's not intuitive. And it's often not secure.
Alcatel-Lucent IMS solutions let service providers address these challenges. They can reinvent communications to inspire new and more engaging conversations. Consumer and enterprise customers are captivated. Loyalty increases. Service providers gain a competitive advantage.
With Alcatel-Lucent IMS solutions, service providers can empower consumer and enterprise customers to:
with contacts and communities across network boundaries. A single network address book accessible from any device lets customers spontaneously start multimedia conversations with social or business contacts. They can have multiple conversations at the same time. All conversations move across devices and media — seamlessly and intuitively.
what they do and see. With multimedia sharing, social and business conversations become more vivid and personal. HD video and voice calling make conversations more memorable.
conversations and content. Organizing conversations by date, subject or contact helps customers manage the massive amount of information in their lives. All conversation threads are stored in the network, always accessible from any device. Network intelligence ensures content is displayed the right way on the right device.
Today, contacts and conversations become stranded on communications islands. With Alcatel-Lucent IMS solutions, service providers can bridge the gaps between networks. Consumer and enterprise customers enjoy more consistent and meaningful conversations across devices, contact lists, applications and networks. Social and business communities flourish.
Open innovation gives developers secure access to IMS APIs so they can add network intelligence — presence, call control, multimedia messaging, quality of service — to their apps. They don't need to be IMS experts to build more compelling applications.
As consumer and enterprise customers enjoy new conversation experiences, they'll be looking for even richer capabilities. Open innovation helps service providers remain agile, ready to meet fast-changing lifestyle and workforce needs.
With Application Enablement, service providers and trusted third parties can create and deliver new services faster — in months, not years. Partnering with developer communities helps service providers stay on top of emerging trends.
App innovation accelerates. Apps are unique, more advanced. Communities multiply. Customers enjoy creative new ways to converse. Developers make money. Service providers make money.
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Alcatel-Lucent IMS and 4G LTE-based network supports VoLTE