Reinventing communications

The mobile, multimedia lifestyle is here. Smartphones and tablets are everywhere. Apps, video and social networking are exploding in popularity.

People have more communications options. But their experience is fragmented. Conversations and contacts are stuck in service silos, stranded in isolated networks. As service providers deploy more service delivery systems, their network also becomes fragmented. No one wins.

It doesn't have to be this way.

Alcatel-Lucent IMS solutions resolve fragmentation challenges. These IMS solutions deliver a consistent and intuitive customer experience across services. And they bridge the islands created by different networks — including the web. Are you ready to captivate customers with a new conversation experience?

Take the lead

With Alcatel-Lucent IMS solutions, service providers can take the lead in innovative apps and services. It's all about offering the best user experience:

• Make all services as easy as voice. Let people simply start the conversation using any media on any device. There's no need to pause and determine how to connect and share content with friends and colleagues.
• Bridge the gaps. Extend conversations across fixed, mobile and web. Give people a single address book for all communities — even web-based communities. Make the address book accessible from any device. Securely store customers' conversations.
• Deliver seamless IP communications. Take conversations across networks, applications and devices. Offer multi-screen services so people can continue their conversations across devices without interruption. Transparent handover between LTE and legacy mobile networks ensures service continuity.
• Blend services and offer a multi-screen experience. Let gamers click to start conversations during multi-player gaming sessions. Let employees click to launch an HD video conference from within an audio call while on the go. Let them click again to link to a file on an enterprise file server and present it to all other participants.
• Bring clarity to conversations. Give people high quality of service (QoS) across fixed and mobile services. Let them use HD video and voice to bring video conversations to life.
• Embrace service agility. Use IMS APIs and Application Enablement to combine the power of the network with the innovation of the web. Experiment, invent and launch new services — rapidly and repeatedly. Take communications to new places such as machines, healthcare and education.