5620 Service Aware Manager Details

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The Alcatel-Lucent 5620 Service Aware Manager (SAM) enables end-to-end network and service management across all domains of the converged, all-IP network. This product helps service providers quickly maximize operational efficiencies through fast provisioning and troubleshooting, proactive assurance and flexibility that eases integration into the network.

The 5620 SAM is a proven solution that is widely deployed worldwide in over 450 service provider networks for mobile, enterprise, residential and converged services delivery.

Tightly integrated within the 5620 SAM, the Alcatel-Lucent 5650 Control Plane Assurance Manager (CPAM) provides unprecedented visibility into the dynamic multivendor IP/MPLS routing plane. The 5620 SAM also provides custom service portals and pre-certified OSS partner application integrations, to speed deployment and simplify integration into the network.

Benefits & Features

Reduces time-to-market and increases flexibility when launching new and advanced services

GUI forms simplify configuration, QoS assignment and provisioning.
Automation speeds tasks and the costs associated with them.
Service templates and rules-based configuration ensure error-free, consistent configuration.

Helps resolve problems before they affect customers

Fault correlation and troubleshooting tools show impacted services and the root cause of problems.
Service assurance capabilities enable performance management and SLA reporting.

Enables better operational fit to customize to existing operations environment and leverage current OSS/BSS investments

Script management and GUI design tools plus custom workflow builders simplify integration.
Open interfaces enable integration with custom web portals and OSSs/BSSs.