The Motive Home Device Manager (HDM) remotely handles every CPE management task. These include:
With the Motive HDM, broadband service providers can reduce OPEX and churn and simplify customer interactions for increased profitability and customer QoE.
With Motive HDM, the help desk can remotely control and manage multivendor TR-069 and non- TR-069 CPE. These include residential gateways, IP set-top boxes, VoIP adapters, femto cell access points and cable modems. The Motive HDM provides full support for IPv6 devices, including TR-181, and enables profitable triple play service deployment by reducing customer care and field repair OPEX.
Motive HDM is also offered as Software as a Service (SaaS). This is delivered over the Internet in a pay-as-you-go model for operators that require basic device management capabilities. Motive HDM SaaS enables simple, cost-effective home device management for smaller service providers.
Accelerates time to market and automates mass management of home devices with real-time troubleshooting
Enables true multivendor CPE management based on current and evolving industry standards
Supports cloud-based implementations with no CAPEX and greatly reduced IT/data center costs