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Global study: Broadband is essential for consumers

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Thursday, June 25, 2009

Alcatel-Lucent's Market Advantage Program releases the results of a global study confirming that 84% of consumers identified see broadband access at home as an essential service, especially during the economic recession.

 

Each day you make choices about how to spend the money you earn. In a time of economic decline, such as the one the world is experiencing now, these choices become more difficult. Most of us, would sacrifice almost everything else before giving up our network services.

But in fact, broadband Internet services in particular are considered almost recession proof, with 84% of current broadband Internet subscribers saying it is the last item they want to eliminate when reducing their spending.

This is the discovery of Alcatel-Lucent’s Market Advantage Program which in a recent global study assesses how the current economic recession is affecting consumer spending. The MAP end-user study was conducted in partnership with market research firms Penn, Schoen & Berland Associates and Ipsos MediaCT between late December 2008 and January 2009. They surveyed more than 3200 participants from Europe, Asia, Latin America and the U.S. to determine consumer spending priorities for specific network-based services – such as Internet, television, data and voice services – against their spending priorities for services that don’t require a wireline or wireless connection. 

Global economic challenges

  • 85% of consumers have been affected by the economic downturn.
  • For 21%, the impact is severe.
  • 64% plan to cut spending in 2009.
  • 20% will make significant reductions.
Source: Alcatel-Lucent Market Advantage Research

What we learned:  Broadband is recession proof

The negative effects of the economic downturn are being felt around the globe. While the mood in emerging countries – such as those in Latin America – is slightly more optimistic, consumers worldwide are increasingly concerned about lost jobs, lost savings and the rising price of essential items such as food. When consumers make choices, however, broadband internet is their highest priority. It consistently tops the list of essential network services, in all regions, and is the least likely service to be given up when consumers reduce their spending. These households, worldwide, consider broadband internet a “staple” rather than a luxury, making it virtually recession proof.