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Business partners benefit from simplified go to market
Paris, May 3, 2007 — Alcatel-Lucent (Euronext Paris and NYSE: ALU)
today announced a set of solutions and a new dedicated Business Partner Program
designed to transform the networks, services and business operations of small
and medium businesses (SMBs) globally.
Alcatel-Lucent has developed leading-edge communication solutions that allow
small and medium businesses to enhance their performance on an everyday basis
with simple, flexible, affordable solutions and services. Alcatel-Lucent new
Office Communication Solutions form a comprehensive portfolio of products and
services that brings together enterprise-quality business telephony,
applications, cost-effective Voice over IP (VoIP), and a secured LAN and WiFi
infrastructure. Mobility and collaboration tools are fully integrated within
this set of solutions delivering web presence, unified messaging, shared access
to contacts, calendars and documents, and full-featured desktop and wireless
phones.
These Office Communication Solutions enable employees and customers to work
together and collaborate efficiently wherever they are, while presence features
improve customer response time and drive customer satisfaction. Additionally,
the Office offer ensures SMBs’ communication infrastructure is future proof and
easy to manage. Ultimately, the Office Communication Solutions help to deliver
superior business results and drive new business generation.
“Alcatel-Lucent raises the bar, offering products that can transform the way
SMBs work by expanding from basic business telephony to an extended
communications environment that supports web presence, collaboration and
mobility,” said Rob Arnold, senior analyst Current Analysis. “With over 10
million SMB users worldwide, Alcatel-Lucent has the proven credentials to
deliver solutions that are integrated and easy-to-use, while delivering the
results that SMBs need.”
Alcatel-Lucent has specifically designed the Office Communication Solutions
for distribution by its global business partner network. Recognizing the
specific requirements of SMBs and SMB channels, Alcatel-Lucent has created all
the necessary conditions for partners to easily sell the solutions and to drive
profitable growth. Business partners are now able to build a complete
communication solution with a unique one-stop shopping experience, minimizing
their time invested to present options. A new business partner Office
Certification program accompanies the new offer, and provides a choice of
training and certification options: a standard level gives partners simplified
access to technical training, resources, marketing programs and incentives, and
an advanced level provides business partners the ability to differentiate
themselves with access to specialized training, demo equipment and resources,
including additional marketing and pre-sales support program.
“Alcatel-Lucent’s Office Communication Solutions offer partners a low
investment opportunity to reach an expanding market,” said Mark Hatton,
managing director for Sphinx, an Alcatel-Lucent master distributor located in
the UK. “The flexibility of the package and range of certification options
means that we are able to jump in right away, giving our customers what they
need, while building our SMB offering and support at a pace that works for both
parties’ business objectives.” In addition, business partners can deliver these
capabilities to SMB customers through a complete package with the Office Global
Offer or using a new pay-per-user model, branded the Office On Demand
Communications Offer. The On Demand offer allows partners to provide the
feature-rich solutions that the SMB market demands, while simplifying the sales
process using a fully user-centric sales approach.
“In today’s increasingly competitive landscape, Alcatel-Lucent is focused on
delivering communications solutions that reduce unnecessary complexity for both
enterprises and our business partners,” said Hubert de Pesquidoux, president of
Alcatel-Lucent’s Enterprise business. “The Office Communication Solutions is an
economical pre-packaged set of offerings that meet the needs of today’s SMBs,
while delivering the flexibility, customization and scalability necessary to
match the needs of a growing business. We’ve coupled the solution with the key
go to market elements to help our business partners to support their customers,
simply and profitably.”
The Alcatel-Lucent’s Office Communication Solutions are now available in
over 130 countries for all Alcatel-Lucent’s business partners. The
Alcatel-Lucent’s portfolio of end-to-end enterprise solutions can be found at
http://www.alcatel-lucent.com/smb
About Alcatel-Lucent
Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable
service providers, enterprises and governments worldwide, to deliver voice,
data and video communication services to end-users. As a leader in fixed,
mobile and converged broadband networking, IP technologies, applications, and
services, Alcatel-Lucent offers the end-to-end solutions that enable compelling
communications services for people at home, at work and on the move. With
operations in more than 130 countries, Alcatel-Lucent is a local partner with
global reach. The company has the most experienced global services team in the
industry, and one of the largest research, technology and innovation
organizations in the telecommunications industry. Alcatel-Lucent achieved
adjusted proforma revenues of Euro 18.3 billion in 2006 and is incorporated in
France, with executive offices located in Paris. [All figures exclude impact of
activities transferred to Thales]. For more information, visit Alcatel-Lucent
on the Internet: http://www.alcatel-lucent.com
Contact the Alcatel-Lucent Press Office: press@alcatel-lucent.com
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