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More than 50 customer references, and 25 million DSL lines
under management
Broadband World Forum Europe, Brussels, September 30, 2008 -
Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that its 5530
Network Analyzer (NA) has evolved to become a single integrated testing
solution for DSL-based broadband access networks. Enhancements include a
customer care interface that enables service provider staff to provide
immediate support when facing end-user issues, while the Dynamic Line
Management (DLM) feature automatically sets digital subscriber lines (DSL) to
work with their optimal parameters, resulting in a dramatic increase in
stability and service quality.
With the introduction of triple play, the performance level required from
DSL rises exponentially. Copper lines are pushed closer to their bit-rate limit
as real-time services (such as video and voice) demand higher quality and
greater stability. Lower quality loops can undoubtedly result in unstable DSL
connections — causing severe service degradation and customer churn.
The Alcatel-Lucent 5530 Network Analyzer provides greater insight into DSL
loop quality - so that problems can be avoided, anticipated or resolved
quickly. As a result, it enables dramatic operational expenditure (OPEX)
reductions of up to 70 percent - by supporting more appropriate service rollout
decisions, streamlined service delivery, improved service quality, reduced
service downtime and faster problem resolution. The new customer care
capabilities reduce problem resolution time and avoid systematic escalation to
expert technicians when faulty access loops are detected. The DLM functionality
is key for a successful delivery of qualitative IPTV services.
Launched in May 2004 for the ETSI market and in June 2006 for the North
American market, the product now has more than 25 million digital subscriber
lines under management. The Network Analyzer has been successfully introduced
at more than 50 service providers around the world – publicly announced
references which include KPN, Telstra, SingTel, TNZ, Iceland Telecom, Algeria
Telecom, Kazakhtelecom, Tunisie Telecom, and Shaanxi Telecom. The 5530 Network
Analyzer supports both Alcatel-Lucent and third party digital subscriber line
access multiplexers (DSLAMs).
“The continued market traction of Alcatel-Lucent’s 5530 Network Analyzer
confirms our long-standing leadership and innovation spirit in fixed broadband
access,” says Luis Martinez Amago, President of Alcatel-Lucent’s fixed access
activities. “Not only do we deliver the best-in-class network elements, but we
are also the industry’s unmatched experts in the development of software-based
solutions that help service providers manage their DSL infrastructure in such a
way that service requirements can be met throughout all stages of the services’
roll-out.”
With more than 200 customers are deploying Alcatel-Lucent’s Intelligent
Services Access Manager (ISAM) product portfolio, including 80% of the top-20
DSL operators in the world, and having shipped more than 173 million DSL lines
to date, Alcatel-Lucent continues to be the undisputed leader in DSL.
Alcatel-Lucent brings its customers the strongest portfolio in all access
segments, ongoing investment in innovation and technology, business consultancy
programs, and an unparalleled experience in supporting large, complex
end-to-end deployments.
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