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Corporate Headquarters
Alcatel-Lucent
54 rue de la Boétie
75008 Paris
France
+33 1 40 76 10 10
Executive Offices (USA)
Alcatel-Lucent
600-700 Mountain Avenue
Murray Hill, NJ 07974
execoffice@alcatel-lucent.com
+1 908-508-8080
Media
contacts
Investor
relations
Corporate Social
Responsibility
Career center
Bell Labs
Innovation
Partner Information
Business Partner Locator:
-
International (formerly Alcatel)
- North America
(formerly Alcatel)
Sales Business Partner Locator
-
Global (formerly Lucent Technologies)
Supply Chain
Partner Services
Partners
& Developers
Vendors
Vendor
Inquiries
Former Alcatel businesses
Mobile
& Consumer
Space
Other
businesses
Former Lucent businesses
Residential, Business
telephone, and Modems
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Are you new to Alcatel-Lucent?
If you currently do not have a business relationship with Alcatel-Lucent and
want to be contacted by a sales representative:
If you currently have a business relationship with Alcatel-Lucent,
please contact your Alcatel-Lucent representative.
Web Support Information
Collaboration Workspace & Website support:
For assistance with Website registration, Collaboration Workspace,
Alcatel-Lucent Product Training Login IDs, and web access for these areas:
For assistance with Order Management web navigation, entitlements, (Order
Status, Pricing, etc.) and website troubleshooting:
- Inside the United States: 1 877-894-4647
- Outside the United States: 1 314-909-5465
For assistance with Online Customer Support website issues:
Customer Technical Support
(Alcatel, Lucent, Enterprise)
To reach a support engineer:
- For former Alcatel Carrier/Service Provider Support, select your region
from the Global
Technical Support listing.
- For Alcatel Enterprise support: Alcatel Enterprise Support
- For former Lucent products: log in and
select your country from the "Technical Support Phone Numbers" list in
the right-hand column.
Product Training
For information on product training courses, class registration, and
schedules, visit the:
Alcatel-Lucent
University Customer Product Training Catalogs
New Sales Inquiry and Product Information
Are you new to Alcatel-Lucent?
If you currently do not have a business relationship with Alcatel-Lucent please
fill in the appropriate form below to be contacted by a Sales
representative.
New Sales
Inquiry (click here and select appropriate business type)
If you do currently have a business relationship with Alcatel-Lucent please
contact your Alcatel-Lucent representative.
Support Information
Collaboration Workspace & Website support:
For assistance with Website registration, Collaboration Workspace,
Alcatel-Lucent Product Training Login IDs, and web access for these areas:
- via Phone: +1 314-909-5465
- via Email: iCare@alcatel-lucent.com
For assistance with Order Management web navigation, entitlements, (Order
Status, Pricing, etc.) and website troubleshooting:
- via Phone: +1 314-909-5465
For assistance with Online Customer Support website issues:
- via Phone: +1 630-218-7688
- via Email: olcshelp@alcatel-lucent.com
Customer Technical Support
(Alcatel, Lucent,Enterprise)
To reach a support engineer:
- For former Alcatel Carrier/Service Provider Support, select your region
from the Global
Technical Support listing.
- For Alcatel Enterprise support: Alcatel Enterprise Support
- For former Lucent products: log in and
select your country from the "Technical Support Phone Numbers" list in
the right-hand column.
Product Training
Former Alcatel Products:for information on product training courses, class
registration, and schedules, visit:
Alcatel University
Former Lucent Products: For information on product training courses, class
registration, and schedules:
- via Phone: +1 407-767-2667
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