Alcatel-Lucent
Support and Training

Support and Training

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Network Customers Support (OLCS)

Customers who have purchased Maintenance agreements should register for access to technical documentation, software downloads, CARES ticketing, ask AL solutions, Services Collaboration, Alerts, and more.

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Enterprise Support & Training

Comprehensive resources to help you get the most out of your communications solutions and products. Assistance is provided worldwide, 24 hours a day - with online access to software downloads, product release notes, and user guides. More

Alcatel-Lucent University Training

Innovative learning solutions to match your business requirements, enabling you to achieve optimal performance and satisfaction. "Always-On" access to high-quality learning offerings available in a variety of convenient formats. More

Service Routing Certification Program

The Alcatel-Lucent Service Routing Certification (SRC) Program gives you the training required to get the most from your investment in IP service routing. Unparalleled by any other certification program, the SRC program meets the critical requirements for IP innovation, addressing service provider expectations for new services. More

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