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User-Centric Experience
Understanding is Only Human <br><i>Discover how the Bell Labs Human Factors team is helping to deliver a superior user experience</i> Millennials: Move over Baby Boomers, the Millennials are here:<br> A Market Segment with Influence User-Centric Mobility for Enterprise Environments

As end-users increasingly demand a more sophisticated communications experience tailored to meet their unique needs, putting them at center stage is what it will take to successfully compete. With Alcatel-Lucent’s user-centric applications and solutions, you will be uniquely positioned to deliver an enriched communications experience to consumers and enterprises -- anytime, anywhere, and on any device.

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Alcatel-Lucent and Telecom New Zealand, together enriching people's lives
  • Telecom New Zealand Case Study
    • Alcatel-Lucent believes adopting a user-centric approach — putting the end user at the center of all activities — is a critical component in a service provider’s ability to stay competitive, create sticky services and generate profitable growth.
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Alcatel-Lucent Opens its Virtual Doors on Second Life
  • Second Life
    • To design a truly user-centric experience, there’s no better place to start than with users themselves—or, perhaps, with virtual humans envisioning communications applications for the users of tomorrow.
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Alcatel-Lucent End-User Research Papers
Blended and Personalized Services with IPTV

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