User-Centric Experience


As end-users increasingly demand a more sophisticated communications experience tailored to meet their unique needs, putting them at center stage is what it will take to successfully compete. With Alcatel-Lucent’s user-centric applications and solutions, you will be uniquely positioned to deliver an enriched communications experience to consumers and enterprises -- anytime, anywhere, and on any device.

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Alcatel-Lucent and Telecom New Zealand, together enriching people's lives

Telecom New Zealand Case Study

Alcatel-Lucent believes adopting a user-centric approach — putting the end user at the center of all activities — is a critical component in a service provider’s ability to stay competitive, create sticky services and generate profitable growth.

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Alcatel-Lucent Opens its Virtual Doors on Second Life

Second Life

To design a truly user-centric experience, there’s no better place to start than with users themselves—or, perhaps, with virtual humans envisioning communications applications for the users of tomorrow.

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Alcatel-Lucent End-User Research Papers

Research Papers

Groundbreaking research powering Alcatel-Lucent Innovation

Blended and Personalized Services with IPTV

Introducing David and Laura

See how Alcatel-Lucent's IPTV solution is enriching their lives.

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User-Centric Experience for Consumers
User-Centric Experience for Enterprises
User-Centric Experience
Personalized and Blended Services
User-Centric Experience for Consumers
User-Centric Experience for Enterprises
Market Research

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Wind - Italy: Transforming the Business to Deliver Triple Play Services to Customers Delivering a Superior End-User Experience with Converged Payment WhitepaperDriving the Adoption Curve Article Now AvailableTransforming Communications to Enrich People's LivesCompetitive Transformation