Maintain & Operate

In order to compete effectively, it’s imperative to ensure a high level of network availability and performance while reducing costs. However, maintaining these quality standards while achieving aggressive CAPEX or OPEX objectives can be a real challenge. Having access to the right parts, advice, support, and operational assistance is a key factor in enabling better service to the users who rely on the network day after day. Alcatel-Lucent helps clients achieve these objectives, whether through simple maintenance support models, or more sophisticated operations outsourcing relationships. 

The Operate and Maintain portfolio includes:

• Remote and on-site maintenance: Full multi-vendor, multi-technology support
• Spare parts management: Outsourced spare parts inventory and management
• Proactive maintenance: Network performance and network element health check assessment to proactively identify needed preventive or corrective actions
• Operations set-up, support and readiness: Process design, impact analysis and organizational set-up
• Managed and outsourced network operations
• Managed field operations: On-site equipment actions and field services
• Managed security: Emergency response, security monitoring and recovery 
• Hosted and managed applications