Alcatel-Lucent OmniTouch 8660 My Teamwork

Overview

Benefits

Features

Collateral

Alcatel-Lucent OmniTouch My Teamwork, part of Alcatel-Lucent's Unified Communication, is a full featured conferencing and collaboration tool. It can run on any network, from any location. OmniTouch My Teamwork offers in-house audio conferencing and complete multimedia collaboration. This enables you to eliminate dependence on expensive external conferencing services, accelerate results and enhance productivity.

A software-based tool with no proprietary hardware, OmniTouch My Teamwork is easy to deploy, manage and support. As a result, you lower your start up, operating and maintenance costs. OmniTouch My Teamwork can work with Alcatel-Lucent and legacy phone systems, or it can connect directly to public TDM and IP networks. The underlying Advanced Communication Server (ACS) is a scalable and robust development platform. It includes standards-based SIP and XML APIs that enable you to implement custom media applications that blend voice, video, data, and presence information.

OmniTouch My Teamwork is available as a standalone product and as part of the Alcatel-Lucent OmniTouch Unified Communications suite.

Service providers can deploy OmniTouch My Teamwork on the customer premises, as a managed service, or within the carrier infrastructure. OmniTouch My Teamwork is available for businesses of all sizes and carrier customers.

OmniTouch My Teamwork Product Suite

OmniTouch My Teamwork Enterprise Edition - for mid-sized and large enterprises

OmniTouch My Teamwork Office Edition - for SMBs

OmniTouch My Teamwork for Land Mobile Radio Conferencing and Collaboration - unites land mobile radio users on various networks and telephony devices into a single conferencing session

OmniTouch My Teamwork for IBM® Lotus® Sametime® 7.5/8.0 Client - provides multipoint audio conferencing, scheduling and recording to IBM Lotus Sametime customers

OmniTouch My Teamwork for Microsoft Office 2005 and 2007 - provides multipoint audio conferencing to Microsoft users

OmniTouch My Teamwork Network Edition - a hosted version for carrier customers

OmniTouch My Teamwork for Windows Mobile 5/6 Pocket PC - providing on the go access to select OmniTouch My Teamwork client features.

The Advanced Communications Server (ACS) - SIP-to-the-core software application server and development platform enables developers to embed multiparty telephony collaboration, and presence into new and existing business applications.

Customer Benefits

Quick ROI (6 months or less) with premises-based audio conferencing solution
Improve operational productivity with effective real-time communications
Improve customer service through a reliable and secure conferencing and collaboration solution
Streamline decision-making with presence-driven communications
Easy, single-click access to all conferencing features eliminates use barriers

Completely Software and Browser-Based

Common computer hardware server
Increase capacity and features via software license—no hardware upgrades
ActiveX downloads for openness, portability, and ease of use

Flexible Deployment Options

Compatible with PC/MAC/Unix/Linux and multiple browsers
Desktop client compatibility for IBM and Microsoft users
Premises-based and SaaS or managed service options and modular feature deployment models
Interoperable with Alcatel-Lucent IP and legacy platforms and other vendor PBXs and soft switches for mixed IP and PSTN calling

Single Server/Single Interface

Single computer server manages IM/presence and audio, video, and Web conferencing and integrates to LDAP directories
Single interface to manage presence-driven ad hoc communications and scheduled events with conference control, application sharing, and video conferencing

Scalable from Tens to Thousands

Suitable for businesses of all sizes and easily expands to meet growth with software licensing
Supports large enterprises requiring carrier-grade performance

Customization

SIP and XML services APIs for integration into other applications and client development

Customer Benefits - by Target Market

Administrators
For system administrators, OmniTouch My Teamwork is equipped with easy-to- use management tools such as auto provisioning with Microsoft® Active Directory and secure LDAP authentication. The browser-based administrative interface provides feature configuration, software and licensing upgrades, call detail reports (CDR) in text or XML format, language and branding customization, and remote SNMP and SMTP monitoring for alerts and alarms.

End Users
OmniTouch My Teamwork is deployed to end users as a single, browser-based user interface with one-click access to all features. This eliminates desktop downloads for both the named user and their invited participants and reduces the learning curve so business users can be up and running in minutes.

Service Providers
OmniTouch My Teamwork is available with full rebranding and modular feature deployment to support multiple service levels in either a hosted or managed services environment.

OmniTouch My Teamwork offers carrier-grade performance and scalability, blade server support, and extensive software monitoring and automatic restart. Additionally, OmniTouch My Teamwork supports multi-tenancy capabilities and an operator console feature for attended conferencing designed specifically for service providers.

Large Enterprises
For large businesses with high monthly conferencing use, OmniTouch My Teamwork returns a quick ROI. Additionally, OmniTouch My Teamwork cuts costs and increases performance reliability through geographically distributed, multi-tenanted stacks for least-cost routing, redundancy, and automatic failover.

Small Enterprises
Because OmniTouch My Teamwork easily scales up and down to accommodate two to thousands of users, it addresses the needs of small and large enterprises.

For smaller organizations, OmniTouch My Teamwork optimizes resources by eliminating communication delays with presence-based IM for ad-hoc communication. Small businesses can increase staff productivity and thus do more with less. OmniTouch My Teamwork is also supported on a smaller server hardware platform ideally suited and priced for the small business market.