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The Alcatel-Lucent Integrated Communications for Cities solution is
delivered by the Services Group by leveraging the complete Alcatel-Lucent
product portfolio, the extensive experience and expertise Alcatel-Lucent has
acquired deploying fiber networks for service providers around the world, and
the Services Group portfolio of end-to-end Professional Services
Supported Platforms and Databases for the Integrated Communications for
Cities
- Consulting and design services, which provide comprehensive planning
services, from market analysis and business case development to service
technical specifications, to define a viable and secure city network
solution
- Solution design and integration services, which address the planning,
design, integration and testing of an end-to-end broadband network
- Program management and third party management, which ensures that each
delivery team is focused on meeting objectives for timely completion and
quality results
- Network deployment services, which enable a smooth build-out of the
end-to-end network from initial pilots to network-wide deployments
- Operation support services, which range from assistance for specific tasks,
up to full operation and maintenance of the network
The complete solution also addresses backbone infrastructure requirements by
incorporating Ethernet Service Switches (ESS) and service routers to aggregate
traffic from access nodes. It also provides support for Internet
Protocol/Multi-Protocol Label Switching (IP/MPLS) and Virtual Private LAN
Service (VPLS).
Operations support system (OSS) and business support system (BSS)
requirements are addressed with low-cost and easy-to-use service options that
include:
- Network supervision and provisioning from an operator interface
- The ability to accommodate several service providers
- Customer self provisioning
- Customer self-care, including trouble ticketing
Alcatel-Lucent Voice over IP (VoIP) Transformation for Industry and
Public Sector Solution
Enterprise components (in particular IP PBX, media gateway and applications)
can be at the local premises or hosted in geographically redundant central data
centers, depending on the specific customer organizational and technical
requirements.
Solution components may include:
- End user clients (IP hard phone and soft clients, VoWLAN, mobile and dual
mode terminals)
- IP PBX
- Media Gateway
- Media Gateway Controller
- IMS-compliant session control elements
- A fixed-mobile convergence offer
- IP Centrex
- Security components (software and standalone products)
- Voice mail
- Applications and application enablers, including presence, multimedia
collaboration, and unified messaging applications
- Element managers and Operations Support Systems / Business Support Systems
(OSS/BSS)
All applications can be tightly integrated with the customer’s existing IT
and business applications (call center, e-mail, Microsoft Office Communication
Systems, SAP, etc.).
In addition this solution combines these products with high quality
consulting, program management and integration services to be a one-stop-shop
for customers. Different service models can be proposed for operations and
maintenance, ranging from pure consulting over a build-operate-assist/transfer
model to a fully managed or hosted service.
The unique service offering for the Voice over IP Transformation solution
includes:
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Consulting and design services, which provide comprehensive planning
services, from analysis and business case development to technical
specifications, to define the optimal transformation strategy
-
Solution design and integration services, which address the
planning, design, integration and testing of an end-to-end solution
-
Program management and third party management services, which ensure
that each delivery team is focused on meeting objectives for timely completion
and quality results
-
Network deployment services, which enable a smooth build-out of the
end-to-end network from initial pilots to network-wide deployments
-
Operation support services, which range from assistance for specific
tasks, up to full operation and maintenance
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