Managed Services


Managed Services

Transforming networks. Enhancing customer experience.

Operators have to continuously evolve their networks and be savvy about the use of technology to meet the exploding bandwidth demand being created by today’s end users with their smartphones, devices, and apps.  More operators are investing in emerging technologies such as SDN/NFV to meet this demand and to ensure that their networks are scalable and flexible to fulfill their end user needs. With this shift in both technologies and increasing end user expectations, operators have to quickly evolve and transform their network operations.  They must focus on faster time to market, technology readiness, cost optimization, and quality of services.

Alcatel-Lucent assists customers through its Managed Services Solutions that are specially designed to support operators with seamlessly managing the changing telecom industry (e.g., Telco- IT Consolidation), with a focus on service management & customer experience management. Alcatel-Lucent Managed Services are focused on service quality and end user experience while delivering speed, cost optimization and quality of service.  And as the industry moves towards a more virtualized environment through software defined networks, Alcatel-Lucent Managed Services is ready to deliver solutions that meet these additional operational challenges.

Alcatel-Lucent Managed Services Portfolio

The Alcatel-Lucent Managed Services Portfolio extends the benefits provided with traditional managed services, combined with the value based service offerings in operations transformation, customer experience, cloud, and security services.  The portfolio is grouped into four major areas:

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