Alcatel-Lucent Policies

Alcatel-Lucent Policies banner image

Code of Conduct

The Alcatel-Lucent Code of Conduct is the cornerstone of the company’s Ethics & Compliance Management System. It sets out the company’s standards for ethical business conduct and is binding on all employees globally in their daily activities, including relations with competitors, suppliers, shareholders, partners and customers.

The standards in the Code of Conduct are based not only on the laws and regulations in force, but also on the notions of integrity, respect, equity, diversity and ethics. Download the Code of Conduct (English) - PDF >

The Code of Conduct goes together with a CEO message available in 22 languages.

Global Human Rights Policy

In June 2011, a significant milestone in the area of Human Rights has been reached by the release of the United Nations (UN) Guiding Principles on Business and Human Rights. They established the UN Protect, Respect and Remedy Framework — the so-called “Ruggie Principles” — which clarifies the responsibility of governments to protect human rights and the responsibility of the business community to respect human rights in their global business operations and eco-system.

As a result of today’s changing geopolitical landscape, Alcatel-Lucent has updated its Human Rights Policy, designed to ensure proper treatment of our workforce and interaction with external stakeholders around the world. In parallel, Alcatel-Lucent will continue to work with key industry stakeholders to dialogue on our common responsibilities to human rights across the world.

Download PDF

On March 12, 2013 the Industry Dialogue launched the Telecommunications Industry Dialogue on Freedom of Expression and Privacy Guiding Principles. These principles address the issues of privacy and freedom of expression as they relate to the telecommunications sector, specifically exploring the interaction and boundaries between a government’s duty to protect human rights and the corporate responsibility of telecommunications companies to respect human rights.

Download PDF

Environment, Health and Safety (EHS) Policy

Alcatel-Lucent is committed to operating in a manner that protects the environment and the health and safety of employees, contractors, customers and the communities where the company operates.

Download PDF

Purchasing Policies

Consistent with our Code of Conduct and Human Rights Policy, Alcatel-Lucent is fully committed to promoting Corporate Responsibility (CR) within its supplier base.

Download PDF


Alcatel-Lucent recently deepened its Supply Chain CSR expectations in requiring application of the standards included in the EICC Supplier Code of Conduct (revision 5), which replaces the Alcatel-Lucent Statement of Business Principles. In aligning with an industry reference, we facilitate adoption by suppliers and improve cascading of our CSR requirements in our Supply Chain. Alcatel-Lucent expects all suppliers, contractors, subcontractors and other third parties providing products, services and/or software to Alcatel-Lucent entities ("Suppliers") to meet the labor, environmental health & safety, management system and ethical standards expressed in the EICC Supplier Code of Conduct (revision 5). All contracts with Suppliers must include a specific clause whereby the Supplier must acknowledge that the Supplier has been made aware of the EICC Supplier Code of Conduct (revision 5) and that the Supplier agrees to apply the same principles as the ones described in the EICC Supplier Code of Conduct in the Supplier's business. Suppliers also commit to promoting the principles described in this code in their own supply chain.

Download PDF in 13 languages

This policy applies to all Alcatel-Lucent organizations and all subsidiaries, affiliates and joint ventures over which the company has management control.


Conflict Minerals Policy

In some parts of the world, the exploitation and trade of minerals used to manufacture telecommunications equipment — such as tin, tantalum, tungsten and gold — helps finance or benefit armed groups, often with serious social and environmental consequences.

Alcatel-Lucent published its Conflict Minerals Policy to address the Human Rights and environmental issues connected with the mining and trading of tantalum, tin tungsten and gold which are used in the electronics industry Supply Chain.

Download PDF

Export Policy

Export Compliance Cover

Alcatel-Lucent complies with the export laws and regulations in the countries where we conduct business.


Quality Policy

Through our Quality Policy, we ensure that everything we do must be focused on becoming the trusted partner for our customers.


Privacy Policy

This Policy applies to all business activities of Alcatel-Lucent S.A., Alcatel- Lucent International and all of their subsidiaries, collectively “Alcatel-Lucent”, and to all Alcatel-Lucent web sites that are operated by or on behalf of Alcatel-Lucent and/or link to this Global Privacy and Data Protection Policy.

View the document

Tax Policy

In each of the countries where it operates, Alcatel-Lucent group promptly pays over to taxing authorities, by the due date, the taxes that it owes. In order to achieve this, the Group applies the principles set forth in its “Tax Policy”. The Tax Policy is available in 8 languages.

Download the Policies >

Anti-Corruption Policies

Six anti-corruption policies are at the center of our Anti-Corruption Compliance Program. Please discover them below.

Phase Out and Prohibition of Commercial Agents and Consultants Global Policy (FCT 43) – Download the policy >

Anti-Corruption Third-Party Risk Management, Screening and Selection Policy (and accompanying online screening and approval processes) – Download the policy >

Third-Party Final Review Committee (escalation procedure) – the policy is not yet available

Facilitation Payments Policy – Download the policy >

Corporate Hospitality Anti-Corruption Policy (and accompanying online pre-approval process) – Download the policy >

Global Charitable Contributions Policy – Download the policy >

Proceed to next section  >

Quick Links